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RevenueFull-timeNew York

Customer Engagement

Be the trusted partner to Qofi's customers after the deal, ensuring every engagement delivers and every relationship deepens.

Account ManagementCustomer SuccessProject Delivery
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About the Role

Be the trusted partner to Qofi's customers after the deal, ensuring every engagement delivers and every relationship deepens.

A full-time role based at Qofi's New York office, working alongside operators from top investment banks and private equity firms and engineers from leading AI labs.

Qofi builds the highest-precision financial-reasoning data in the world, and the platform and deployments that put it to work inside institutions.

High ownership from day one, in a flat structure where ideas move from whiteboard to production without committees.

Compensation
$120K-$180K + equity

Base salary plus meaningful equity and full benefits. Range is a placeholder pending confirmation.

Location
New York

On-site at Qofi's New York office, alongside the team building the data engine.

Team
Revenue

Full-time. Rolling start, the team moves quickly once there's a fit.

What You'll Do

Own customer relationships post-sale, ensuring engagements deliver measurable value.

Coordinate across project leads, research, and engineering to keep delivery on track.

Surface expansion opportunities and renew long-term partnerships.

Be the voice of the customer back into product and operations.

What We're Looking For

3+ years in customer success, account management, or client-facing delivery.

Strong project-management instincts and executive communication.

Comfortable with technical subject matter and demanding, sophisticated customers.

Interest in AI and financial services.

Hiring Process

01
Apply

Send a resume and a short note on why this role, about five minutes.

02
Intro Call

A conversation about your background, the role, and what you're looking for.

03
Team Interviews

Technical and team-fit conversations with the people you'd work with directly.

04
Offer

A clear decision quickly, with an offer and a start date that works.

Build the Standard for Finance AI

A small team of operators and engineers building what hasn't been built, from New York.

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